PII staff are experts in Incident Investigation (II) and Root Cause Analysis (RCA) consulting, and can assist or lead your organization in these processes. An incident investigation and root cause analysis (II/RCA) process should enhance organizational learning, reduce accidental losses, aid in wise investments of protective and mitigative systems, better protect people and equipment from harm and continuously improve Environment, Health and Safety (EHS) performance
Your company likely understands the criticality of getting near misses reported. With a good near miss reporting system, loss reductions of more than 90% have been achieved. However, not all near misses need full investigation. PII can help your company identify a system for determining which cases to fully investigate and save your company precious time and resources. One way to determine which cases to investigate is to let front line foremen or supervisors decide based on the apparent Learning Value of the incident. The foremen or supervisors can easily decide based on their hands-on experience. For high learning value incidents, investigate now. Low learning value incidents can be put in a database and investigated at a later date, if necessary.
The overall II/RCA process consists of the following steps:
- Data collection – collecting, organizing, and preserving all relevant data as quickly as possible after the incident has been stabilized. Data comes in the form of personnel interviews, physical evidence, and documentation.
- Causal factor analysis – organize and analyze data to determine what happened (i.e., determine the chain of events