Course Information


    Dates of Course:*

    View Course Calendar

    Method of Payment:*Credit CardCheckPurchase Order

    Note: Payment isn’t due until the course has been confirmed. Once confirmed, PII will follow up to collect payment details for use in processing your course fee. Thank you!

    Registrant Information


    First Name:*

    Last Name:*


    Street Address:*



    Postal Code:*


    Telephone #:*

    E-mail Address:*

    How Did You Come to Register for this Course?:* (Please select at least one)

    Direct Company Website URL EntryInternet Keyword Search (Google, Bing, etc.)Online AdAlready a PII CustomerPII Customer ReferralIndustry Colleague ReferralPII Industry ReputationOther (Please provide info below)

    Additional Comments:

    Add me to your mailing list: YesNo

    * Fields marked with an asterisk are required.

    Additional Information

    Note: If registering 4 or more attendees for the same course, you will receive a 15% discount on the registration. Please indicate this in the comments field on the form above or call the Process Improvement Institute at 1.865.675.3458. Discounts for multiple registrations are available.

    You may pay by credit card, purchase order, check, or money order. If you issue a purchase order, we will invoice you immediately and payment is due before the start of the course.

    Make checks payable to Process Improvement Institute. Send payments to:

    • Process Improvement Institute
    • 1321 Waterside Lane
    • Knoxville, TN 37922

    All course fees must be paid before the course. Course fees include all manuals, course materials, and in the case of public onsite courses – lunches (valued at $10.00 per day), and refreshments throughout the day. Fees do not include accommodations or transportation. (Note: For public onsite courses, please do not make any nonrefundable travel arrangements until your course is confirmed to be held. You will receive a confirmation of the course no less than 2 weeks prior to the course; this will be sent by either e-mail or fax [or both].)

    For information on having PII provide a course at your site(s), contact PII at 1.865.675.3458.

    Cancellation by Registrant/Attendee

    Registrants unable to attend a course may send a substitute, enroll in the next scheduled class, or request a refund up to 2 weeks before the class begins. If a registrant needs to cancel with less than 2 weeks before the class begins, the full registration fee may be forfeited, at the sole discretion of PII. No-shows forfeit their registration fees.